{"id":4100,"date":"2020-12-16T14:47:33","date_gmt":"2020-12-16T13:47:33","guid":{"rendered":"https:\/\/animasdesardinia.com\/faq\/"},"modified":"2021-05-08T10:39:41","modified_gmt":"2021-05-08T08:39:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/animasdesardinia.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h1>FAQ<\/h1>\n<h2>Info about Masks<\/h2>\n<p><em><strong>1. 1. Can I get a personalized Sardinian mask?<\/strong><\/em><br \/>\nYes, I can make a tailored mask personalizing shape, carvings, and colours.<\/p>\n<p>To make it, I need a detailed description of the mask you wish to get. You can gave<br \/>\nme these details through the Contact Me page.<\/p>\n<p><strong><em>2. Can I get a Sardinian mask with real horns?<\/em><\/strong><\/p>\n<p>Yes, I made masks with real Deer, Fallow Deer, Mouflon, and Bull horns.<\/p>\n<p>For more information and to see my previous works, visit the category &#8220;Non-traditional Masks&#8221;<\/p>\n<h2>Info about Orders<\/h2>\n<p><em><strong>1. Can I cancel an order?<\/strong><\/em><\/p>\n<p>Yes, you can cancel your order within 24 hours from order confirmation.<\/p>\n<p><em><strong>2.\u00a0Can I change the delivery address or other shipment data?<\/strong><\/em><\/p>\n<p>Yes, you can change the delivery address or other shipment data within 24 hours from order confirmation. To do so, go to the page Contact Me.<\/p>\n<p><em><strong>3. Can I add another product after my order is confirmed?<\/strong><\/em><br \/>\nYes, you can add another product to an order within 24 hours from order confirmation. To do so, go to the page Contact Me.<\/p>\n<p><em><strong>4. I haven&#8217;t received the confirmation email. What can I do?<\/strong><\/em><\/p>\n<p>The confirmation email is sent automatically, immediately after order completion.<\/p>\n<p>Check your Spam folder and the Promotions box.<\/p>\n<p>You may have entered the wrong address while making your order. In this case go to the Contact Me page and we will find a solution together.<\/p>\n<h2>Online Shop<\/h2>\n<p><em><strong>1. How can I make an order on your website?<\/strong><\/em><\/p>\n<p>Making a purchase on our website is very simple, all you have to do is follow this<br \/>\nprocedure:<\/p>\n<p>Visit the shop and add the products you want to the cart.<\/p>\n<p>From the cart proceed to Payment, where you can enter the datails about delivery and payment method, and can confirm your order.<\/p>\n<p><em><strong>2. Do I have to register to make a purchase?<\/strong><\/em><\/p>\n<p>To make an order on my website you don&#8217;t have to register or login, you just have to enter the delivery details at Checkout.<\/p>\n<p>Nonetheless, we suggest to open a free account to be able to check your wishlist and save your checkout details.<\/p>\n<p><em><strong>3. How can I pay?<\/strong><\/em><\/p>\n<p>You can pay with PayPal or with a credit card.<\/p>\n<p>You will be asked to fill in all necessary details as you proceed to Payment.<\/p>\n<h2>Contacts<\/h2>\n<p><em><strong>1. How can I contact you?<\/strong><\/em><\/p>\n<p>Click on the Contact Me page and choose the method you prefer: telephone, email, or by filling in the form.<\/p>\n<p><em><strong>2. When will I receive your answer?<\/strong><\/em><\/p>\n<p>You will receive an answer within 3 working days.<\/p>\n<p>You should also check for my answer in the Spam folder or the Promotions box.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ Info about Masks 1. 1. Can I get a personalized Sardinian mask? Yes, I can make a tailored mask personalizing shape, carvings, and colours. To make it, I need a detailed description of the mask you wish to get. You can gave me these details through the Contact Me page. 2. Can I get [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4100","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/animasdesardinia.com\/en\/wp-json\/wp\/v2\/pages\/4100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/animasdesardinia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/animasdesardinia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/animasdesardinia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/animasdesardinia.com\/en\/wp-json\/wp\/v2\/comments?post=4100"}],"version-history":[{"count":6,"href":"https:\/\/animasdesardinia.com\/en\/wp-json\/wp\/v2\/pages\/4100\/revisions"}],"predecessor-version":[{"id":4739,"href":"https:\/\/animasdesardinia.com\/en\/wp-json\/wp\/v2\/pages\/4100\/revisions\/4739"}],"wp:attachment":[{"href":"https:\/\/animasdesardinia.com\/en\/wp-json\/wp\/v2\/media?parent=4100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}